Stone Lake Leather Works

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RETURNS & WARRANTY

Return Policy

Standard black leather items (hip to boot zip bibs and jackets with no options, bandanas and tool rolls) can be returned for full refund less our shipping charge, exchanged for different size or returned for a full credit towards a custom order.

For non-stock items, we send out the closest standard item in order to dial in the fit. Upon a return of the jacket or bibs with a copy of the order form and our easy to follow fit sheet filled out, we will build to order what you want. This assures our customers will get the fit they need on a product with the options they want. Plus, since cusom orders are not returnable, it eliminates anyone getting stuck with something that doesn't fit or work like its supposed to.

Warranty

Upon receiving your product, in the first 15 days, try it on for fit and check for defects. Keep in mind that heavy weight leathers take more break-in time than standard weight leathers. This generally takes 2 to 10 days of intensive riding, upon which knee, elbow, and seat areas will stretch to the individual. Call immediately about unsatisfactory fit or defects.

Leather and stitching are guaranteed for 5 years, zippers and lining for 2 years. The shorter period is due to the fact that too tight a fit or sharp objects (keys, pins, etc.) can prematurely wear out zippers or lining. For any problems in the above time periods, return the product to us with a brief description for free repairs.

DON'T FORGET TO VIEW THE "BIBS" AND "JACKETS" PAGES TO SEE ALL THE CUSTOM OPTIONS WE CAN ADD TO YOUR ORDER!!

ALL OF OUR ORDERS ARE NOW PLACED OVER THE PHONE - PLEASE CALL 800-565-6709